RESUME
PROFESSIONAL SUMMARY
Comms SME (writer, editor, teacher, strategist, leader, learner) applying 20 years of persuasive business writing experience in brand-driven, strategic communications. Copywriter adept at creating high-volume business communications across a wide range of consumer, business and internal audiences. Impeccable writing capabilities, with demonstrated expertise in delivering clear and engaging messaging with precision. Skilled in change communications, internal communications, business development, content development and strategy. Proven success conveying messaging in varying formats and voices for diverse audiences using multiple mediums.
WORK EXPERIENCE at-a-glance (since 2007)
| 2024 – Present | Deloitte |
| Create and edit content for newsletters and other internal announcements and messages to employees within Deloitte's Tax practice. | |
| 2022 – 2023 | North America Editorial Manager, frog (part of Capgemini Invent) |
| Created and managed content for frog North America, including articles, case studies, social media posts and thought leadership pieces to drive lead generation and revenue. | |
| 2021 – 2022 | Consultant, Employee & Change Comms, Blue Beyond Consulting |
| Developed intranet articles engaging 10K+ employees and worked closely with the internal communications teams for clients such as VMWare and Autodesk. | |
| 2020 – 2021 | Manager – Internal Comms and Change, PwC |
| Advised leadership on strategic planning and executed internal communications strategies to deliver key messages. | |
| 2018 – 2020 | Global Team Lead – Offshore Writing and Editing Workstream, PwC |
| Built editorial team from the ground up. Managed the training, onboarding, performance and continuous quality improvement of 29 contributing writers and proofreaders in India, Uruguay and Argentina. | |
| 2016 – 2018 | Marketing and Sales Writer | Senior Copy Editor, PwC |
| Developed RFP proposal responses. Copy edited proposal documents for grammatical, typographical, syntactical and compositional errors, brand quality, consistent tonality, and uniform voice throughout. | |
| 2013 | Employee Comms Copywriter, HD Supply |
| Developed employee communications materials (emails, fact sheets, executive comms, HR/Wellness blog content, etc.) to inform and engage employees. | |
| 2012 – 2013 | Senior Copywriter, Cbeyond |
| Produced a wide range of concept-driven technical marketing communications (data sheets, e-books, white papers, social media content, and more) for use across multiple media channels within the B2B technology sector. | |
| 2009 – 2012 | SEO Copywriter, AT&T |
| Developed B2C marketing copy for AT&T website customers in collaboration with a cross-functional team of website designers, consultants and editors. | |
| 2007 – 2008 | Copy Editor, Sutherland, Asbill & Brennan |
| Edited all firm-wide marketing materials (including legal alerts, press releases, firm brochures, practice group brochures, RFPs/RFIs, newsletters, attorney bios, and announcements) for this top five Atlanta law firm. Corrected grammatical, typographical, syntactical and compositional errors. | |
| 2007 - Present | My Terms LLC... an editorial enterprise |
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As the operator of iwritesites.com (2012-2015), I offered an array of writing and content services to small and medium-sized businesses. My offerings included website audits, content strategy, email marketing, UI development and other copywriting and editing services. Today, I continue sharing my expertise to help businesses grow. |
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| 2005 - 2007 MSF Real Estate | |
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Marketing Writer and Content Manager.
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EDUCATION
MS, Organizational Change Leadership, University of Wisconsin – Platteville
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