PROFESSIONAL SUMMARY

Comms SME (writer, editor, teacher, strategist, leader, learner) applying 20 years of persuasive business writing experience in brand-driven, strategic communications. Copywriter adept at creating high-volume business communications across a wide range of consumer, business and internal audiences. Impeccable writing capabilities, with demonstrated expertise in delivering clear and engaging messaging with precision. Skilled in change communications, internal communications, business development, content development and strategy. Proven success conveying messaging in varying formats and voices for diverse audiences using multiple mediums. 

AT-A-GLANCE WORK EXPERIENCE 

2024 – 2025

Internal Communications Professional, Deloitte

Created and edited internal communications for the Deloitte Tax practice.

2022 – 2023

North America Editorial Manager, frog (part of Capgemini Invent)

Created and managed content for frog North America (including articles, case studies, social media posts and thought leadership pieces) to drive lead generation and revenue.

2021 – 2022

Consultant, Employee & Change Communications, Blue Beyond Consulting

Developed intranet articles engaging 10K+ employees and worked closely with the Internal Communications teams for clients such as VMWare and Autodesk.

2020 – 2021

Manager – Internal Communications and Change, PwC

Advised leadership on strategic planning and executed internal communications strategies to deliver key messages.

2018 – 2020

Global Team Lead – Offshore Writing and Editing Workstream, PwC

Built editorial team from the ground up. Managed the training, onboarding, performance and continuous quality improvement of 30 contributing writers and proofreaders in India, Uruguay and Argentina.

2016 – 2018

Marketing and Sales Writer | Senior Copy Editor, PwC

Developed RFP proposal responses. Copyedited proposal documents for grammatical, typographical, syntactical and compositional errors, brand quality, consistent tonality and uniform voice throughout.

2015 – 2015

Marketing and Communications Writer | Hexagon

Wrote copy for Hexagon’s website, blog, Twitter channel, internal print magazine and all-news web portal that featured stories about the company and its businesses.

2013 – 2013

Employee Communications Copywriter, HD Supply

Developed employee communications materials (including emails, fact sheets, executive comms and HR/Wellness blog content) to inform and engage employees.

2012 – 2013

Senior Technical Marketing Copywriter, Cbeyond

Produced a wide range of concept-driven technical marketing communications (including data sheets, e-books, white papers and social media content) for use across multiple media channels within the B2B technology sector.

2009 – 2012

SEO Copywriter, AT&T

Developed B2C marketing copy for hundreds of AT&T website customers in collaboration with a cross-functional team of website designers, consultants and editors.

2007 – 2008

Copy Editor, Sutherland Asbill & Brennan

Edited all firm-wide marketing materials (including legal alerts, press releases, practice group brochures, RFPs/RFIs, newsletters and announcements) for this then top-five Atlanta law firm. Corrected grammatical, typographical, syntactical and compositional errors.

2007 – Present

Copywriter | Content Marketing Consultant, My Terms LLC (an editorial enterprise)

As the operator of iwritesites.com (2012-2015), I provided a range of writing and content services for small and medium-sized businesses. My offerings included website audits, content strategy, email marketing, UI development and comprehensive copywriting and editing support. Today, I continue to share my expertise to help businesses grow.

2005 – 2007

Copywriter | Content Manager, MSF Real Estate

Planned, created and distributed content that aligned with the company's marketing goals, overseeing the entire content lifecycle, from strategy and planning to creation, publication and analysis.

EDUCATION

MS, Organizational Change Leadership, University of Wisconsin – Platteville

BS, Speech Communication, Syracuse University