RESUME

PROFESSIONAL SUMMARY

Comms SME (writer, editor, teacher, strategist, leader, learner) applying 20 years of persuasive business writing experience in brand-driven, strategic communications. Copywriter adept at creating high-volume business communications across a wide range of consumer, business and internal audiences. Impeccable writing capabilities, with demonstrated expertise in delivering clear and engaging messaging with precision. Skilled in change communications, internal communications, business development, content development and strategy. Proven success conveying messaging in varying formats and voices for diverse audiences using multiple mediums. 

WORK EXPERIENCE at-a-glance (since 2007)

 

2024 – Present Deloitte  
Create and edit content for newsletters and other internal announcements and messages to employees within Deloitte's Tax practice.
2022 – 2023 North America Editorial Manager, frog (part of Capgemini Invent) 
Created and managed content for frog North America, including articles, case studies, social media posts and thought leadership pieces to drive lead generation and revenue.
2021 – 2022 Consultant, Employee & Change Comms, Blue Beyond Consulting
Developed intranet articles engaging 10K+ employees and worked closely with the internal communications teams for clients such as VMWare and Autodesk.
2020 – 2021 Manager – Internal Comms and Change, PwC
Advised leadership on strategic planning and executed internal communications strategies to deliver key messages.
2018 – 2020 Global Team Lead – Offshore Writing and Editing Workstream, PwC
Built editorial team from the ground up. Managed the training, onboarding, performance and continuous quality improvement of 29 contributing writers and proofreaders in India, Uruguay and Argentina.
   
2016 – 2018 Marketing and Sales Writer | Senior Copy Editor, PwC
Developed RFP proposal responses. Copy edited proposal documents for grammatical, typographical, syntactical and compositional errors, brand quality, consistent tonality, and uniform voice throughout.
   
2013 Employee Comms Copywriter, HD Supply
Developed employee communications materials (emails, fact sheets, executive comms, HR/Wellness blog content, etc.) to inform and engage employees.
   
2012 – 2013 Senior Copywriter, Cbeyond
Produced a wide range of concept-driven technical marketing communications (data sheets, e-books, white papers, social media content, and more) for use across multiple media channels within the B2B technology sector.
   
2009 – 2012 SEO Copywriter, AT&T
Developed B2C marketing copy for AT&T website customers in collaboration with a cross-functional team of website designers, consultants and editors.
   
2007 – 2008 Copy Editor, Sutherland, Asbill & Brennan
Edited all firm-wide marketing materials (including legal alerts, press releases, firm brochures, practice group brochures, RFPs/RFIs, newsletters, attorney bios, and announcements) for this top five Atlanta law firm. Corrected grammatical, typographical, syntactical and compositional errors. 
2007 - Present My Terms LLC... an editorial enterprise

As the operator of iwritesites.com (2012-2015), I offered an array of writing and content services to small and medium-sized businesses. My offerings included website audits, content strategy, email marketing, UI development and other copywriting and editing services. Today, I continue sharing my expertise to help businesses grow. 

 

   

EDUCATION

MS, Organizational Change Leadership, University of Wisconsin – Platteville
BS, Speech Communication, Syracuse University