AT-A-GLANCE RESUME

PROFESSIONAL SUMMARY

Comms SME (writer, editor, teacher, strategist, leader, learner) applying 20 years of persuasive business writing experience in brand-driven, strategic communications. Copywriter adept at creating high-volume business communications across a wide range of consumer, business and internal audiences. Impeccable writing capabilities, with demonstrated expertise in delivering clear and engaging messaging with precision. Skilled in change communications, internal communications, business development, content development and strategy. Proven success conveying messaging in varying formats and voices for diverse audiences using multiple mediums. 

WORK EXPERIENCE

 

2024 – Present

Internal Communications Professional, Deloitte

Create and edit content for newsletters and other internal announcements and messages to employees within Deloitte’s Tax practice.

2022 – 2023

North America Editorial Manager, frog (part of Capgemini Invent)

Created and managed content for frog North America, including articles, case studies, social media posts and thought leadership pieces to drive lead generation and revenue.

2021 – 2022

Consultant, Employee & Change Communications, Blue Beyond Consulting

Developed intranet articles engaging 10K+ employees and worked closely with the internal communications teams for clients such as VMWare and Autodesk.

2020 – 2021

Manager – Internal Communications and Change, PwC

Advised leadership on strategic planning and executed internal communications strategies to deliver key messages.

2018 – 2020

Global Team Lead – Offshore Writing and Editing Workstream, PwC

Built editorial team from the ground up. Managed the training, onboarding, performance and continuous quality improvement of 29 contributing writers and proofreaders in India, Uruguay and Argentina.

2016 – 2018

Marketing and Sales Writer | Senior Copy Editor, PwC

Developed RFP proposal responses. Copyedited proposal documents for grammatical, typographical, syntactical and compositional errors, brand quality, consistent tonality and uniform voice throughout.

2015 – 2015

Marketing and Communications Writer | Hexagon

Wrote copy for Hexagon’s website, blog, Twitter channel, internal print magazine and all-news web portal that featured stories about the company and its businesses.

2013 – 2013

Employee Communications Copywriter, HD Supply

Developed employee communications materials (emails, fact sheets, executive comms, HR/Wellness blog content, etc.) to inform and engage employees.

2012 – 2013

Senior Copywriter, Cbeyond

Produced a wide range of concept-driven technical marketing communications (data sheets, e-books, white papers, social media content, and more) for use across multiple media channels within the B2B technology sector.

2009 – 2012

SEO Copywriter, AT&T

Developed B2C marketing copy for AT&T website customers in collaboration with a cross-functional team of website designers, consultants and editors.

2007 – 2008

Copy Editor, Sutherland Asbill & Brennan

Edited all firm-wide marketing materials (including legal alerts, press releases, practice group brochures, RFPs/RFIs, newsletters and announcements) for this then top-five Atlanta law firm. Corrected grammatical, typographical, syntactical and compositional errors.

2007 – Present

My Terms LLC… an editorial enterprise

As the operator of iwritesites.com (2012-2015), I provided a range of writing and content services for small to medium-sized businesses. My offerings included website audits, content strategy, email marketing, UI development and comprehensive copywriting and editing support. Today, I continue to share my expertise to help businesses grow.

2005 – 2007

MSF Real Estate

Marketing Writer and Content Manager.

EDUCATION

MS, Organizational Change Leadership, University of Wisconsin – Platteville

BS, Speech Communication, Syracuse University